🗺 Empathy Map | Toolbox #7

To satisfy a customer, put yourself in their shoes

The course of the meeting

1️⃣ Workshop presentation🎯 (5 min)

2️⃣ Developing a persona 🧑 (5 min)

3️⃣ Idea generation💡 (10 min)

4️⃣ Pooling 🧠 (30 min)

3 goods reasons to use the Empathy Map 👍

  • Understand the environment of your customer in order to offer him a suitable product or experience.
  • Find the right way to communicate in order to reach your target.
  • Understand and solve problems identified during the customer journey.

Import the template into Yellow now

📦 Download the template



Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store

La solution collaborative pour vos réunions, où que vous soyez. — www.getyellow.io #intelligencecollective #collaboration #workspace